The JaLuMa Security Pledge
Enterprise-grade security guarantees, absolute data ownership, and independent infrastructure protection zero software seat-taxes.
We fundamentally reject the traditional "hostage" model of the software industry. Our technical security stack mathematically guarantees your operational independence, serverless resilience, and strict data privacy compliance.
You Own Your Database (Odoo 19)
We will never hold your operational data hostage. You own the exportable database file. If you decide to part ways, you take 100% of your operations history with you. You hold the keys.
Serverless Container Isolation
Your diagnostic engines and AI assistants execute inside isolated, serverless Google Cloud containers, fortified by TLS 1.3 encryption and private VPC database connections.
Strict "Zero-Harvest" Guarantee
We legally pledge that your CRM data, chat transcripts, and customer details will never be scraped, monetized, or fed into public base AI models (LLMs).
No-Voice AI Security Guardrail
We strictly reject live AI voice agents. We deploy text-only capture nets (SMS, WhatsApp, Web Chat) to protect your business from biometric voice theft and audio AI hallucinations.
Zero Data-Broker Non-Sharing Pledge
Mobile numbers, SMS opt-in consent, and customer contact records are strictly non-transferable. We never sell, rent, or share text messaging originator data with any third parties.
ADA/WCAG Accessible Architecture
We build environments to protect businesses from predatory accessibility lawsuits by guaranteeing code-level WCAG 2.1 AA compliance and direct AI agent readability.
72-Hour Incident Response SLA
In the unlikely event of a cloud infrastructure breach, we guarantee formal Data Controller notification within 72 hours alongside a complete forensic root-cause breakdown.
30-Day Sunset Purge Mechanism
Upon contract termination, your isolated container enters cold storage for 30 days for data extraction, after which all customer container data is permanently purged and cryptographically overwritten.
